Privacy Policy for Go To Town Planning
Effective Date: 10/04/2025
1. Introduction
Go To Town Planning (“we,” “our,” or “us”) is committed to protecting the privacy of our clients and website visitors. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
2. Personal Information We Collect
We may collect personal information that is necessary for us to provide our town planning services effectively. This information may include, but is not limited to:
- Full name
- Contact details (e.g., address, email, phone number)
- Any other information relevant to the provision of our services
3. How We Collect Personal Information
We collect personal information directly from you when you:
- Engage our services
- Contact us via phone, email, or through our website
- Subscribe to our newsletters or updates
- Participate in surveys or provide feedback
We may also collect information from third parties or publicly available sources as required to provide our services.
4. Purpose of Collecting Personal Information
We collect your personal information to:
- Provide and manage our town planning services
- Communicate with you regarding our services
- Comply with legal and regulatory obligations
- Improve our services and client experience
5. Disclosure of Personal Information
We may disclose your personal information to:
- Our employees and contractors as required to deliver our services
- Legal or regulatory authorities as required by law
- Third-party service providers who assist us in operating our business (e.g., IT support, payment processors)
We ensure that any third parties with whom we share your information are bound by confidentiality and privacy obligations consistent with this policy.
6. Security of Personal Information
We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorized access, modification, or disclosure. This includes implementing physical, electronic, and managerial procedures to safeguard and secure the information we collect.
7. Access and Correction
You have the right to access the personal information we hold about you and to request corrections if necessary. To do so, please contact us using the details provided below.
8. Cookies and Website Analytics
Our website may use cookies to enhance user experience and collect information about how our website is used. You can adjust your browser settings to refuse cookies, but this may affect your ability to use certain features of our website.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
Go To Town Planning 1 Wakefield St, Albion 4010 QLD
info@gototownplanning.com.au